innovative shipping solutions

FAQs

Quick answers to the franchise questions we hear most often

What skills or experience do I need?
We’re a B2B franchise model in the shipping industry, and the key to our success is sales. We’re looking for people who understand consultative sales or are willing to learn.

Do I need shipping or logistics experience?
You do not need experience. You will be working with customers to find shipping solutions, not shipping the packages yourself. Our franchisees never touch the boxes.

How long will it take to get started?
Some franchisees are operating as soon as 30 days after signing the franchise agreement. On average, you can expect to be in business between 30 to 60 days.

What kind of experience does the InXpress Executive Leadership have in the shipping industry?
Every person on our Board of Directors owns an InXpress franchise, and that’s one of the things that sets us apart from the competition. Collectively, we have an aggregate of 200-plus years of experience on multiple platforms and in multiple business models. We’ve been in your shoes, and we understand the path it takes to be successful.

How big is the shipping industry?
In the U.S. alone, the shipping industry is $700 billion, and that amount is predicted to grow to $1.3 trillion by 2023.

Who makes a successful franchisee?
We look for people who are skilled at consultative sales and love building relationships. InXpress franchise ownership makes an ideal investment for salespeople, mid-career professionals planning for retirement, Millennials, first-time business owners, veterans, minorities, women and people who live in small geographic markets.

How does a franchisee spend their day?
Typically, a new franchisee will spend most of their day knocking on doors. Once you start bringing in customers, you will devote a portion of your day servicing those ongoing accounts, and you’ll also build in time to attend business networking events. The more customers you bring on, the less time you spend in the field. As you start to bring on sales and customer service reps, you will move more and more toward an administrative role in your business.

How many employees would I have?
Many of our franchisees start out as single owner-operators. Your first hire is typically a sales representative, and your second hire is usually a customer service rep. These positions can be part-time and outsourced. As your franchise grows, you can bring on more sales and customer service reps to manage your accounts.

Where do I locate an office?
InXpress is a home-based franchise and is not based on geography, so you can essentially work from anywhere as long as you have a phone, a computer and a car.

How much does it cost to get started?
Our fee structure is $50,000 Franchise Fee, $5,000 Training Fee and $10,000 Marketing Fee. Total Initial Investment =  $65,000. We recommend that our franchise candidates have a minimum of $50,000 in liquid assets.

How do I find my customers?
You’ll build your customer base by calling on prospective customers, cold-calling, generating leads through business networking and utilizing your marketing tools from InXpress corporate. Our customers come from all segments of business and industry in the small to medium-sized enterprise (SME) space. Any SME that ships goods at least once a week, and ideally once a day, is a potential InXpress customer.

What will customers count on me for?
Because they’re too small, generally from 2 to 500 employees, to merit discounts and attention from big shippers, they rely on us to get their goods to customers and vendors. We provide personalized service and use buying power to get great discounts from our 48 carrier partners, saving customers an average of 11% to 33% on shipping and providing tens of millions of dollars in revenues to the carriers.