About The Industry
Why do customers do business with InXpress?
E-commerce has opened up new opportunities for small to medium-sized businesses to exist in markets where they previously would have no recognition. Customers stay with InXpress for the significant savings we provide, and the personal hands-on services no other shipping firm offers. They receive better service on international parcels, and our proprietary software makes tracking shipments easier. Our customers want the global reach with a personal touch that InXpress franchise owners provide.
How Large is the Shipping and Logistics Industry?
The U.S. logistics industry is highly competitive and is growing exponentially. E-commerce continues to open up the portion of the market we cater to, the small and medium-sized business owners. InXpress franchise owners have a share of the world’s largest consumer market. As reported in our 2019 FDD, the top 20% of InXpress franchisees open at least 2 years of generated revenues ranging from $1,172,587 to $4,060,083, with an average gross margin of $626,479, as reported by 14 locations in operation at the end of 2019.
InXpress Franchises are Part of the Logistics Pipeline
So, how can you be part of this growing industry? Owning an InXpress franchise places you directly in the pipeline of shipping and freight services. We provide significantly discounted shipping solutions for SMEs with a high-touch customer service experience. Because we continually exceed customer expectations, our customers remain with us for years. The benefit is high customer retention and residual income for franchise owners.
Join a Respected Logistics Company
We occupy a space in the logistics industry that no other company does. Our niche suite of solutions and capabilities ensure we maintain the highest customer retention rates.
Franchise Ownership in the Strongest Growing Industry
The U.S. logistics and transportation industry is highly competitive. Firms who invest in this sector have a share of the world’s largest consumer market. Our relationships with transportation and freight companies links our customers with consumers through multiple transportation modes, including air and express delivery services, freight rail, maritime transport, and truck transport.
InXpress franchises provide tailored logistics solutions to our customers at a discounted rate and with a high-touch customer service experience. All this ensures a loyal customer base and a recurring source of revenue.