Who Is InXpress

High Touch, Low Cost and the Opportunity to Earn Repeat Business in the Global Shipping Industry

The phrase “global shipping logistics franchise” sounds a lot more complex than it is! InXpress is not a retail shipping franchise; we don’t have storefronts and our franchisees never touch any boxes. We’re a home-based, business-to-business services reseller. Our franchisees are salespeople or sales managers, who prospect in their communities and cold call small-to-medium sized businesses around the country to offer shipping and freight solutions to help them grow their businesses. Our core services are international shipping, imports, exports, and domestic freight. As the #1 largest reseller of DHL services, InXpress provides heavily discounted shipping rates to customers by utilizing large volume discounts typically offered only to large corporations. Even more importantly, our franchisees’ business is based on making connections, building relationships, and providing personalized face-to-face service.

We are a nearly $180 million global franchise system across 14 countries that helps small and mid-sized businesses grow. The carriers benefit by outsourcing some of the customer service to us, and franchisees earn money by finding customers who are looking for a combination of lower costs and better service. High customer retention creates a stable residual income flow.

Our Mission

Our mission is to provide franchise owners with a way to build a low investment and high return business while providing best-in-class customer service with a personal touch to all our customers. We focus on the little guy, the small and medium-sized enterprises (SMEs) with anywhere from 2 to 500 employees who normally wouldn’t qualify for discounts or personal attention from the big shipping or freight carriers.

InXpress first opened 20 years ago in the United Kingdom in 1999 and started franchising in the United States in 2006, when Dustin Hansen opened the first InXpress Americas franchise in Atlanta. We’re currently operating in 14 countries with over 80 franchisees in the U.S. and 450+ franchisees worldwide, and we only partner with reliable, trustworthy shipping companies.

Our company has been growing at a pace of well over 20% year-over-year in an industry that racks up $700 billion in the U.S. alone and is itself growing at a rapid pace. We grow through our franchisees’ continued efforts to find new customers while keeping the customers we have. Our high customer retention shows customers are experiencing real value with our low-cost, high-touch approach. We help small businesses keep a competitive edge and grow.

Our GREAT Values

The heart of the InXpress brand and everything we do is driven by our GREAT values. These values are held by our franchisees and support staff worldwide.

It all starts with:
G for Gives Back – In addition to working with local charities and helping to improve the lives of those less fortunate than us, we Give Back within the franchisee network by mentoring and sharing knowledge among us.

Results Driven – We work hard, focus on what is important, and use benchmarking to measure results.

Energetic Fun – We take our business seriously, but we also like to have fun and inject energy into everything we do both at work and socially.

All In – We are fully committed to InXpress. We do not focus on other outside business interests and give our all to growing the InXpress business.

Targeted Improvement – We understand the importance of continuous learning in all areas of business and personal improvement.

Who we are looking for

Who Are We Looking For

Thinking about becoming an InXpress franchisee? You must have sales experience or an aptitude and desire to run a sales business. A background in the shipping industry isn’t as important. What matters most is your drive, your ability to follow a proven business model and your love of the authentic relationship-building that drives consultative sales. We can help you develop sales skills as long as you have the desire to learn.

Our most successful InXpress franchisees include millennials, veterans, first-time business owners, active seniors, spousal teams, and retiring executives. The tie that binds them is a passion for building business without sacrificing customer service.

The initial franchise fee, training and marketing fees are $65,000, and we recommend that our franchise candidates have a minimum of $25,000 in liquid assets with the ability to obtain financing for the total estimated first-year investment range of $86,120 to $167,510.

If you want to learn more about our growing company in a booming industry, please click below.

Meet the team

Paul Knott

Chief Executive Officer

Todd Manion

Chief Financial Officer

Help Your Customer’s Business and Create Your Success