What Our Franchisees Are Saying
Successful Franchisee Habits
Confidence, hard work and discipline are just a few of the habits that successful InXpress franchise owners possess. Add in growth-mindset, positive outlook and flexibility, and you have the blueprint of some of our most successful franchisees. This isn’t a set-it-and-forget-it business, but all that grinding up front has immeasurable payoffs in the long term.
Franchise Ownership Allows us to Play to Our Strengths
What really appealed to us is we don’t have the hassle associated with brick and mortar, staffing, hours, products, materials, and inventory. All of which are all things we don’t have experience with. But picking up the phone, connecting with people, and building relationships is really our wheel-house, and how our business is built.
“We build relationships with third parties. It would be very hard if I had trucks and planes I had to coordinate and packages to deal with. We’re a third-party logistics company, and one of the things I love about InXpress is they’re always looking to revamp and build new vendor relationships. I’m very excited to see where we are in 5 years.”
Annie Miller, Parks, Florida
“I like the flexibility and freedom. I run the business on my own and I love it. I just came off this last year as the fastest-growing franchise in the nation. Once you get it, you get it. I just get a high off that. There’s just no stopping you once you understand it. It’s nice to be able to work my own hours, create my own schedule and know I don’t have to wake up every morning and drive somewhere and clock in.”
Kyle Catalfamo, Los Angeles, California
My InXpress Franchise is Enables Me to Provide Real Help to Business Owners
There is a real opportunity to help people and small businesses right now. Through our aggregate of thousands of small businesses, we are able to drive down the costs of shipping for our customers. We are not just earning a living, we are building wealth. If you’re not asking how your customers are doing then you are missing the point.
“This business has changed my life. Not just financially — I have the ability to know how to make money in this world — but really it’s the growth and learning. I’ve learned to become a student of learning from the top people at the InXpress corporate office. They’re all students of learning; I try to emulate what they have done. That has fueled me to embark on this journey of success. When you step up as a business owner, it really challenges you to become a different type of person.”
Manav Gupta, Princeton, New Jersey
Supporting My Customers Through a Pandemic While Growing My InXpress Franchise
We are having new conversations with customers, which are leading to better customer service and continued growth. Before we focused on the customer’s end solution and shipping their product. Now we are learning more about their businesses and better ways to support them through the pandemic. We understand their supply chain and can determine whether or not they can get the raw materials or if their problems are with the distribution. These conversations lead to uncovering issues and to gaining new potential customers that we can help with our shipping solutions.
“Well, the model is simple: The more sales you make, the more margin you make. The harder you work, the more margin you make. It’s all residual income. The reason why our numbers have increased year over year is because we work every day, Monday through Friday. This is not rocket science; it’s called sales. Follow the model, work it FULL TIME and you will be successful.”
Mark Lyon, Katy, Texas
Join a Respected Logistics Company
We occupy a space in the logistics industry that no other company does. Our niche suite of solutions and capabilities ensure we maintain the highest customer retention rates.